Got a question?
Check our FAQ below
FAQ
Please check the installation instructions file in your download.
EZclip can be used on both MAC & Windows.
There is no limit for the amount of clips you can export with EZclip.
Please contact us at "support@ezclip.store" to help deactivate your account on the older computer and reactivate on the new one.
EZclip uses a standard single device license that is not intended for multiple people to use. You can have it installed on 1 computer.
Need another type of license? contact as directly at: support@ezclip.store
Currently EZclip does not use or allow the usage of Media Encoder to export your clips. However it is something we're working very hard on bringing as a feature in the future!
EZclip exports exactly what you see in the viewport. Any effects applied to clips them self or the adjustment layers above them will be exported.
Please contact our support if you have not received your order confirmation within 2 hours.
Please check our refund policy here.
You can uninstall EZclip by deleting the "Company.Ays.EZclip" folder in the following locations:
Windows 64:
C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\
Windows 32:
C:\Program Files\Common Files\Adobe\CEP\extensions\
MacOS:
Launch Terminal and run this command:
open /Library/Application\ Support/Adobe/CEP/extensions/